Consumer Law – Shopping Online
Consumer law aims to ensure that there is enough info about prices and quality of products and that the goods are safe and manufactured to an acceptable standard. What is the position then when buying online from an internet auction site such as eBay? Consumer law may not apply as it may not be a consumer transaction, ie are you buying from a seller acting in the course of his business or an individual? If you are on a reputable auction site they may have their own code (see Ebay’s Safe Surf Code). Also no cooling off period is allowed when purchasing certain goods online – plane, train or hotel